Terms & Conditions

Welcome to Resilient Power Pte Ltd. These Terms & Conditions govern your use of our digital products, services, and software/app subscriptions. By accessing or purchasing our offerings, you agree to comply with these terms.

 

1. General Terms

  • These Terms & Conditions apply to all users of our website, software, app, products, and services.
  • By purchasing or using our digital products, services, or subscriptions, you agree to these terms.
  • We may modify these terms from time to time. We will notify you of any material changes via email or prominent notice on our website at least 30 days before they take effect. You may reject the updated terms by discontinuing use and canceling any active subscriptions.
  • To use our products and services, you must be at least 18 years old or have parental/guardian consent.
  • Violating these Terms & Conditions may result in suspension or termination of access to our services, with reasonable notice except in cases of fraud or serious breaches.

2. Use of Digital Products & Services

  • All digital products, services, and software/app subscriptions are licensed, not sold, for personal or business use as specified in the product license.
  • The license grants you a non-exclusive, non-transferable right to use the product for the duration specified. Unauthorized distribution, resale, or modification is strictly prohibited.
  • You are responsible for ensuring your devices meet the technical requirements for accessing and using our products and services.
  • We commit to providing updates, bug fixes, and maintenance for our digital products during the license term, subject to availability.
  • We reserve the right to update, modify, or discontinue any digital service or product with at least 30 days’ notice, except in urgent circumstances.

3. Payments & Subscriptions

  • All purchases must be made through our official channels using accepted payment methods.
  • Prices are subject to change with at least 30 days’ prior notice.
  • Subscriptions automatically renew unless canceled at least 48 hours before the next billing cycle.
  • Failure to make timely payments may result in suspension or termination of access.
  • If you have a payment dispute, please contact us within 30 days of the transaction date for resolution.

4. Refund & Cancellation Policy

  • We strive to ensure customer satisfaction. If you experience technical issues or product defects, please contact our support team within 14 days of purchase.
  • Refunds, replacements, or repairs will be provided in cases where products are defective, not as described, or not delivered.
  • Refunds are not provided for change of mind, incompatibility due to user hardware, or failure to read product descriptions.
  • Cancellations of subscriptions must be made before the next billing cycle to avoid charges.

5. Intellectual Property

  • All digital products, services, and content are protected under copyright and intellectual property laws.
  • You may not copy, modify, distribute, or exploit any content without explicit written permission.
  • Trademarks, logos, and proprietary information may not be used without authorization.
  • Breaches of intellectual property rights may result in legal action.

6. Limitation of Liability

  • To the fullest extent permitted by law, Resilient Power Pte Ltd’s total liability for any claim related to our products or services shall not exceed the amount you paid for the product or service.
  • We are not liable for indirect, incidental, or consequential damages except in cases of gross negligence or willful misconduct.
  • We do not guarantee uninterrupted access due to technical issues, third-party disruptions, or unforeseen circumstances but will make reasonable efforts to minimize downtime.
  • We are not responsible for losses caused by cyber threats, hacking, or malware, except where due to our negligence.
  • Your use of our services is at your sole risk; we disclaim all warranties, express or implied, except those required by law.

7. Termination of Services

  • We reserve the right to terminate or suspend access for users violating these Terms & Conditions, with prior notice except in cases of fraud or serious breaches.
  • Unauthorized sharing or infringement of intellectual property rights may lead to permanent bans.
  • We may discontinue or restrict access to specific services with reasonable notice and without liability.

8. Privacy & Data Protection

  • We collect and process personal data in accordance with our Privacy Policy, which complies with applicable data protection laws.
  • Your personal information will not be shared with third parties without your consent, except as required by law.
  • We implement reasonable security measures to protect your data but cannot guarantee complete security.
  • In the event of a data breach, we will notify affected users promptly as required by law.

9. Governing Law & Dispute Resolution

  • These Terms & Conditions are governed by the laws of Singapore.
  • Any disputes will be resolved in the courts of Singapore.
  • Before pursuing legal action, parties agree to attempt amicable resolution through negotiation or mediation.
  • If any provision is found invalid or unenforceable, remaining provisions remain in full effect.

10. Contact Information

For inquiries regarding these Terms & Conditions, please contact us at:

By using our digital products, services, and software/app subscriptions, you acknowledge and agree to these Terms & Conditions.

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